Question for Brits. Parcel from Indonesia been in UK for 9 days but Royal Mail hasn't got it

Question for Brits. Parcel from Indonesia been in UK for 9 days but Royal Mail hasn't got it I made a post on here, but I didn't really get the advice I was looking for. I ordered on 5th April from Indonesia and was provided with a tracking number, and the tracker says it was posted out on the 8th April. The tracker said it had arrived in the UK on 4th May. I phoned Royal Mail who said they have not got it yet. Meanwhile I ordered from KB, twice, once last week, and once this week, and both

u/el1zabeth ยท r/kratomeu ยท 2026-05-03 03:30
Classification
Risk score
2/10
Urgency
6/10
Sentiment
neutral
Topic
๐Ÿ“ฆ Shipping Customs
Brand mentioned
No
Competitor
Yes
Support relevance
Yes
Owner
Ops Shipping
Review Action
Saved โœ“