Is anyone else outside the UK having problems ordering from Green Guru...? I can't order from Green Guru since they dicked around with their website, even though I've changed my location to GB (I've no idea why it's not UK, but still), I get 'the postcode doesn't match the selected country' and it won’t allow me to check out. The address is correct in my account details, so I don't know what the fuck's going on and Green Guru isn’t responding to emails. [This is the first half of my billing po
What's discussed: The post asks whether other non-UK users are having checkout problems with Green Guru after a website change. The user reports a postcode/country mismatch error and says the company is not responding to emails.
Why it matters: This is a competitor support complaint in a kratom community, which can influence perceptions of vendor reliability and checkout usability. It may create an opening for GoPure to be seen as more responsive and easier to order from, if handled carefully.
Risk: Low-to-moderate reputational risk for the category, mainly around competitor dissatisfaction and potential customer churn.
Do NOT: Do not criticize Green Guru, do not offer troubleshooting that could be seen as legal/compliance guidance, and do not jump in with promotional messaging or unsolicited sales language.
Compliance note: If GoPure ever engages, keep it factual, transparent, and non-medical. Avoid making claims about product effects, legality, or shipping outcomes beyond what can be verified.