Green Guru not honouring 25% discount - and now not answering emails Green Guru claims on its website that, if you spend 10,000CZK (Czech koruna) which is about £358 or €405) then you'll be automatically entitled to a 25% discount. This is a lie, don't fall for it. [From Green Guru's website, translated with Google Translate ](https://preview.redd.it/198ycnbsa0xf1.jpg?width=2752&format=pjpg&auto=webp&s=b43dbd3e132a5fbde64d90d609a6b1c23daa6ea2) I made a point of making my order
What's discussed: A Reddit user is complaining that Green Guru allegedly failed to honor a promised 25% discount after a qualifying purchase and then stopped responding to emails. The post frames the offer as misleading and warns others not to rely on it.
Why it matters: This is a competitor-service complaint that can shape buyer trust in the EU kratom market and may create comparison opportunities for GoPure around clarity, reliability, and customer support. It also signals that shoppers are sensitive to discount transparency and post-purchase communication.
Risk: Low direct risk to GoPure, but moderate market-reputation risk for the category due to negative sentiment around discount promises and support responsiveness.
Do NOT: Do not criticize Green Guru, argue with the poster, or imply GoPure has verified the complaint. Do not offer legal, customs, or medical guidance, and do not post promotional replies that look opportunistic.
Compliance note: If this becomes a public engagement opportunity later, keep any response factual, non-defamatory, and transparent about GoPure affiliation. Avoid making claims about competitors that cannot be substantiated.