Thanks for sharing. When did you order from them? I agree, my experience with their customer service, last year was excellent. Kratom gives me anxiety and depressive thoughts, but I use daily. Sorry this happens to you. I hate shilling, it just spoils the whole thing for everyone. I ordered from kratom bird because of good reports on here, and would hate to think I listened to shills (apologies anyone who recommended them, not calling you a shill, it's just that we do listen to stranger's