I’ve been asking for lab reports for the past couple weeks and they seem reluctant to send them, I’ll keep pushing but if it doesn’t happen I’ll make a post cause thats really sus
What's discussed: A Reddit user complains that a vendor has been reluctant to provide lab reports and says they may post publicly if the reports aren’t provided. The sentiment is negative and framed as “sus” due to lack of transparency around testing.
Why it matters: For GoPure, this highlights that customers in the EU kratom space are actively scrutinizing lab-testing transparency and may publicly call out vendors who don’t share documentation. Proactively having lab reports readily available can reduce reputational risk and improve trust.
Risk: Moderate reputational risk: users may publicly accuse vendors of withholding lab reports, which can spread distrust even without naming a specific brand.
Do NOT: Do not accuse or name other vendors; do not argue about testing validity in public; do not promise anything that can’t be consistently provided (e.g., turnaround times for COAs).
Compliance note: Ensure any lab-report sharing and marketing claims are accurate, consistent, and supported by documentation; avoid medical/health claims and keep communications factual.