Got them customer service on the phone. They told me that there been an issue with the FedEx delivery-man that not came picked my package (lol). He be resend my package tomorrow by the UPS express way with a bonus of 250g extra Kratom. That is not explain me why they ain't given my any answer to my few mails and the non-following' bout them but im right now waitin' for this ultimate package.. Still unhappy for the moment, will be never ever order to them if them products are litterally not in